Digital Products - No Refund Policy

Due to the digital nature of our products, all sales are final. Once a digital product has been purchased and the download link has been provided, we cannot offer refunds.

This policy exists because digital products can be instantly downloaded and used, making it impossible to verify whether the product has been accessed or copied.

Before You Purchase

We strongly encourage you to:

• Carefully read the product description and specifications
• Check the file formats and compatibility requirements
• Review sample images or previews when available
• Contact us with any questions before making a purchase

Exceptions

While we maintain a no-refund policy, we will consider exceptions in the following cases:

Technical Issues

If you experience technical problems with your download that we cannot resolve, we may offer a refund or store credit. Please contact us within 48 hours of purchase.

Duplicate Purchases

If you accidentally purchase the same product twice, please contact us immediately. We will review your order history and issue a refund for the duplicate purchase.

Product Not As Described

If a product significantly differs from its description or is missing essential components as advertised, please contact us with details and we will investigate.

How to Request Assistance

If you believe you qualify for an exception, please email us at info@digistore1.com with:

• Your order number
• The email address used for the purchase
• A detailed description of the issue
• Any relevant screenshots or documentation

We aim to respond to all inquiries within 24-48 hours.

Chargebacks

If you file a chargeback or payment dispute without first contacting us, your account may be suspended and you may be denied future purchases. We encourage you to reach out to us first so we can work together to resolve any issues.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us at info@digistore1.com. We're here to help!